FROM EARLY FAILURE ANALYSIS TO QUALITY TRACKING AND REPORTING SYSTEM
13
13
About Us
Cokeva believes in fostering a diverse work environment. We desire to build a workforce that is more representative of our customers and local communities and a fair working environment that creates a sense of belonging for everyone. This means offering equal employment opportunities regardless of race, color, ancestry, religion, sexual orientation, physical or neurological abilities, age, citizenship, marital status and gender identity. We are committed to sharing values of diversity and inclusion to achieve and sustain excellence in every aspect of our business. Our belief is that we can best promote excellence by attracting, engaging, developing, rewarding and retaining a diverse group of employees and stakeholders by creating a climate of respect that is supportive of their success and providing opportunity and access to thrive.
Our core competency is in providing high-quality, cost-effective technical repair and supply chain solutions to the high-value, mission critical commodities arena.
We specialize in servicing the areas of: Enterprise Computing, Networking, Storage, Semiconductor, Test & Measurement, and Medical..
Specializing in the repair of high technology complex products since 1989, Cokeva has become a leader in testing, repairing and refurbishment. Our factory-trained and certified repair technicians excel in troubleshooting to restore the defective product. Throughout the extensive repair process, failure information is collected and passed over to our…
ENGINEERING Our talented and technical engineering team has broad expertise and is highly experienced in product support and services. Whether expanding customer test and repair processes or developing a comprehensive support program for new product development, Cokeva’s engineering team provides the highest levels of expertise to drive customer projects. Product…
SCREENING AND CONFIGURATION Defective Field Return Screening: Cokeva carefully tests all field returns to quickly assess what is truly defective and what is still functioning. If field technician or end-customer notes are available, Cokeva attempts to confirm the reported failure. If the reported failure can’t be found, Cokeva can apply…
Products are constantly updated to meet the needs of the rapidly changing industry. When new products are introduced, companies must plan for the inevitable product obsolescence. With new technology being constantly introduced, turning recovered products into value is vital. We recognize that it is crucial to continue the support of…
When parts fail, replacing the hardware components quickly and efficiently will minimize costly disruptions. For your expediency, we offer logistics and planning features that directly address the selection and delivery of spare parts, helping you reduce your inventory costs. Our spare part sourcing planners develop a sourcing plan in…
We provide a one stop solution to all your product’s OEM warranties, saving you the hassle of doing it yourself. Our warranty administrators manage claim submittals, validate coverage, receive credits, or find replacement materials. With our warranty administration system, we can control and process claims, track warranty along the product…